This Privacy Policy sets out the way in which Off the Beaten Track 4x4 Ltd trading as Off the Beaten Track 4x4 (a company registered in England and Wales with the company Number: 12111349) will process the personally identifying information (‘Personal Data’) that we collect and receive from customers who use our website, purchase products from us or subscribe to our newsletters.
Our contact details
Mrs Sarah Storey
16 Cranwell Close
Kirton Lindsey
DN21 4PY
Tel: 01652 640810
Email: enquiries@offthebeatentrack4x4.co.uk
Web: www.offthebeatentrack4x4.co.uk
What type of information we have
We currently collect and process the following Personal data from or about you and your passengers as a customer when you book with us:
· Your name
· Passengers name(s)
· Phone number
· Postal address
· Email address
· Vehicle details
· Yours and passengers passport details (European trips only)
· Yours and passengers medical conditions (European trips only)
· Yours and passengers emergency contact details (European trips only)
· Photos of you and your vehicle including identifying information such as your number plate
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· Booking transport arrangements including, but not limited to, Euro tunnel le shuttle
· Booking accommodation for the duration of your event with us
· To provide contracted services and activities during your trip
· To enable appropriate medical care to be provided (if required)
· To contact you with event information
· To provide you with exclusive offers and new events information
We also receive personal information indirectly, from the following sources in the following scenarios:
· Name, Email address from GoDaddy for the purpose of answering web enquiries
We also take photographs of you and your vehicle on our events to be used for future marketing, both online and offline, of our events
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Off the Beaten Track 4x4 Ltd, 16 Cranwell Close, Kirton Lindsey, DN21 4PY.
(b) We have a contractual obligation.
What we do with the information we have
We use the information that you have given us in order to
· Book transport arrangements including, but not limited to, Euro tunnel le shuttle
· Book accommodation for the duration of your event with us
· Provide contracted services and activities during your trip
· Enable appropriate medical care to be provided (if required)
· Contact you with event information
· Provide you with exclusive offers and new events information
· Market our events both online and offline
We will share this information, for the purpose of securing your transport bookings, with:
Euro tunnel le Shuttle
https://www.eurotunnel.com/uk/privacy-and-cookies/
Corsica Ferries
https://www.corsica-ferries.co.uk/data.html
How we store your information
Your information is securely stored at Off the Beaten Track 4x4 Ltd, 16 Cranwell Close, Kirton Lindsey, DN21 4PY.
We keep your personal data
· Your name
· Passengers name(s)
· Phone number
· Postal address
· Email address
· Vehicle details
· Yours and passengers passport details (European trips only)
· Yours and passengers medical conditions (European trips only)
· Yours and passengers emergency contact details (European trips only)
· Photos of you and your vehicle including identifying information such as your number plate
for 5 years. We will then dispose your information incineration (for paper documents) or Electronic shredding (for computer files).
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at
Off the Beaten Track 4x4 Ltd.
16 Cranwell Close
Kirton Lindsey
DN21 4PY
Tel: 01652 640810
Email: enquiries@offthebeatentrack4x4.co.uk
if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Copyright © 2019 Off the Beaten Track 4x4 - All Rights Reserved.
Off the Beaten Track 4x4 Ltd trading as Off the Beaten Track 4x4. Registered in England and Wales. Company No: 12111349. Registered Office: 16 Cranwell Close, Kirton Lindsey, DN21 4PY